Clearwave

Unlock your revenue potential with Clearwave today!  

Clearwave is the Patient Revenue Platform for High-Growth specialty healthcare practices. We turbo-charge practice revenue by increasing point-of-service collections, improving patient retention, fueling patient acquisition and helping practices boost profits and patients with fewer staff on payroll. From implementation and strategy to ongoing best practice, Clearwave remains an ally to our NextGen customers. 

Healthcare practices use Clearwave on top of NextGen to streamline patient self-registration and clinical intake, enhance patient self-scheduling, automate communications and create true financial transparency for both the patient and practice alike through real-time, multi-factor eligibility™ verification.

Purpose-Built to Elevate Your Success With NextGen

We know as a high-growth practice you need more than just an off-the-shelf or add-on platform to increase profits and truly reduce administrative burdens. Clearwave Core is purpose-built to seamlessly integrate with NextGen in a way that not only complements their EHR but also amplifies your practice’s ability to achieve key goals, like increased collections, diminish wait times, improved data capture, streamlined insurance verification and reduced staff burdens in various administrative areas. 

To achieve this success high-growth practices require:

1) Multi-Factor Eligibility™ to reduce claim rejections and increase point-of-service collections with the most accurate and instant insurance information. Clearwave’s alerts and dashboard enable staff to focus their time only on the patients with insurance discrepancies, helping staff make necessary adjustments, in seconds, not hours.

2) Truly self-service and passwordless registration that drives an average of 96% patient adoption, improving data capture and increasing collections — meaning staff intervene in check-in only about 4% of the time.

3) All registration information, including pre-check, demographics, consents and clinical intake that seamlessly flows into NextGen via discrete data fields. Clearwave makes it possible with registration and ore-check complete with clinical intake, via a strong IMH integration.

4) Robust patient self-scheduling platform that meets provider requirements, improves scheduling accuracy and removes the majority of scheduling burden from staff’s workload. Clearwave Scheduling is designed to tackle the common obstacles that practices often face when implementing online, self-service scheduling. We've been at the forefront of the shift to self-service, helping practices transform online booking into an airline-like approach so patients can “fly” through scheduling.

Clearwave Core is built with these pre-visit, visit and post-visit needs of specialty practices in mind, from matching provider workflow requirements, to meeting the expectations of today's patients. Whether you need to stay efficient despite lean FTE numbers, are facing high costs, need to boost profits, or all the above, Clearwave makes it all possible.  

Clearwave Core Solutions:

 - Clearwave Registration: Reduce staff involvement in registration with patient self-service check-in via kiosks, tablets and mobile, resulting in shorter wait times for patients, improved data accuracy and streamlined point-of-service collections. See more patients and collect payments — every day.

 - Clearwave Scheduling: Empowers patients to self-schedule appointments any time, 24/7, without accessing a portal or needing a password. Clearwave performs eligibility checks at the point of scheduling and enables canceled appointments to instantly be re-released back into inventory all to boost adoption, with some clients seeing 85% of existing patients booking online. Smart patient scheduling reflects your practice and provider’s preferences to maximize acquisition, flexibility and booking accuracy. The platform also provides a waitlist to help you automatically fill all available time slots, without staff involvement.

 - Clearwave Multi-Factor Eligibility™: Drives cleaner data, reduced claim rejections and instant co-pay determination — meaning more money in your pocket. Don’t just keep up, accelerate your cash flow while reducing the hours it takes for staff to verify insurance, even reallocating those FTE resources (and costs) to other areas of the practice. Present the most accurate co-pay at every patient check-in, increasing collections. Clearwave is only eligibility solution on the market that enables practices to check self-pay patients against Medicaid/Medicare, helping you get paid more.

 - Clearwave Pay: Present co-pays, outstanding balance and estimates every time a patient registers for their appointment and bring in more revenue. Clearwave integrates seamlessly with NextGen Pay, powered by InstaMed, to offer real-time payment collections and card-on-file enrollment with full PCI DSS compliance.

 - Clearwave Communications: Helps practices connect with patients to keep appointment slots filled, reduce no-shows and drive patient satisfaction without burdening staff. Provide patients with automated and customized appointment reminders via voice, text and email. Use Clearwave recalls to keep your practice top-of-mind for existing patients. Streamline patient acquisition and retention with communication tools built to minimize profit leakage and put revenue in your pocket.

 - clearwaveCARE: At Clearwave, our experience working with medical practices of all sizes and across specialties has shaped our belief that we’re stronger when we support each other – that's why we provide clearwaveCARE. Through implementation, support, training and strategic success, we focus on building lifelong partnerships. With clearwaveCARE, your experience will go beyond technology to ensure you maximize value.

Clearwave Customers See:

 - 51% reduction in rejected insurance claims

 - 112% increase in point of service collections

 - 75% co-pay collection

 - 20% improvement in balance-due collection 

 - 96% patient utilization of self-registration

 - 90% drop in patient wait times

 - 2x increase in premium service revenue 

 - 16% increase in new patients/month via online scheduling